Employment Opportunities

Front Desk


One in Pickerington and one at Olentangy River Road Orthopedic Urgent Care

Job Summary:

The Front Desk is responsible for being the liaison between OrthoNeuro and the patient while at the same time creating and maintaining a friendly, pleasant environment at the front desk area. This position is also responsible for the efficient operation of the front desk area and obtaining current information from patients.

Job Duties:

  • Greet patients as they arrive at the office.
  • Guide patients through the OrthoNeuro registration/check in process.
  • Ensure that accurate insurance and demographic information is added/updated into the computer system. Print encounter forms when patients arrive for appointment for billing the procedures.
  • Collect patients’ co-pay. The Front Desk team member is required to collect at least an average of $700.00 in patient co-pays per day or collect a co-pay for at least 90% of the patients seen that day. Collect and post patient balances due. Balance collected funds at the end of the day and fax reconciliation sheet to the billing department.
  • Ensure the patients’ needs are met. This includes keeping track of patients to ensure they are seen within a timely manner.
  • Assist patients in retrieving referrals, authorizations etc.
  • Dissemination of timely and accurate communication with the physicians and patients.

Job Requirements:

  • High school diploma or equivalent; or completion of technical training
  • At least one year of related experience; or equivalent combination of education and experience.
  • Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred.


Please forward your cover letter, resume and salary requirements to recruiting@orthoneuro.com and include the job title in the subject line.

OrthoNeuro is a tobacco/drug-free work place and an Equal Opportunity Employer (EOE).