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- About
- Services
- Our Physicians
- Patients
- Request an Appointment
- Refer a Patient
- Patient Satisfaction Survey2
- Patient Forms
- Insurance Information
- Medical Records Release Form
- Personal Representative Form
- Patient Education
- Where Does it Hurt?
- Medical Conditions
- Medical Procedures
- Foot & Ankle Procedures
- Hand, Wrist, & Elbow Procedures
- Hip Procedures
- Knee Procedures
- Spine Procedures
- Anterior Cervical Corpectomy
- Anterior Cervical Discectomy & Fusion
- Cervical Laminaplasty
- Cervical Posterior Foraminotomy
- Discography
- Facet Joint Injections
- Fusion
- Introdiscal Electrothermal Therapy (IDET)
- Interlaminar Stabilization Device
- Laminectomy
- Lumbar Disc Microsurgery
- Lumbar Epidural Steroid Injection
- Lumbar Radiofrequency Neurotomy
- Lumbar Transforaminal Epidural Steroid Injection
- Micro Endoscopic Disectomy
- Sacroiliac Fusion
- Shoulder Procedures
- Medical Animations
- Wellness & Education Classes
- Healthcare Resource Links
- E-Newsletter Archives
- Notice of Privacy Practices
- Nondiscrimination Statement
- Billing Information
- Notice of Photography and Recording Policy
- Portal FAQs
- FAQs
- Terms and Conditions
- Locations
- Contact
Patient Care Advocate
Location:
Westerville
Job Summary:
Responsible for answering incoming calls and scheduling, rescheduling and canceling patient appointments.
Job Duties:
- Greets patients/callers on the phone
- Directing calls to the proper locations
- Schedules patients with all OrthoNeuro physicians
- Schedules assigned electronic referrals; referral tracking and follow-up
- Assist in mailing out dictations
- Maintain patient information and data integrity
- Communicate with Medical Secretaries regarding add-ons patients and/or issues
- Other duties as assigned
Job Requirements:
- High school diploma or equivalent
- A minimum of one year of experience in scheduling preferred but not required
- Phone experience required
- Must be professional, detail-oriented, have exceptional phone skills, strong communication skills, and be able to handle a very fast-paced environment
- Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred
Please forward your cover letter, resume and salary requirements to recruiting@orthoneuro.com and include the job title in the subject line.
OrthoNeuro is a tobacco/drug-free work place and an Equal Opportunity Employer (EOE).