Employment Opportunities

Patient Care Advocate

Location:

Westerville

Job Summary:

Responsible for answering incoming calls and scheduling, rescheduling and canceling patient appointments.

Job Duties:

  • Greets patients/callers on the phone
  • Directing calls to the proper locations
  • Schedules patients with all OrthoNeuro physicians
  • Schedules assigned electronic referrals; referral tracking and follow-up
  • Assist in mailing out dictations
  • Maintain patient information and data integrity
  • Communicate with Medical Secretaries regarding add-ons patients and/or issues
  • Other duties as assigned

Job Requirements:

  • High school diploma or equivalent
  • A minimum of one year of experience in scheduling preferred but not required
  • Phone experience required
  • Must be professional, detail-oriented, have exceptional phone skills, strong communication skills, and be able to handle a very fast-paced environment
  • Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred

Please forward your cover letter, resume and salary requirements to recruiting@orthoneuro.com and include the job title in the subject line.

OrthoNeuro is a tobacco/drug-free work place and an Equal Opportunity Employer (EOE).