Employment Opportunities

Patient Financial Counselor



Job Summary:


This position is responsible for contacting patients to collect deposits for scheduled procedures and/or surgeries.  This role will also assist with post procedure/surgery collections and perform other administrative duties as assigned.

Job Duties:

  • Daily contact with patients to collect surgery/procedure deposits
  • Access payer website to determine eligibility and estimated patient responsibility
  • Process credit card payments for deposits
  • Assist patients with processing of accepted credit applications
  • Update electronic health record/practice management with payment information
  • Communicate non-payment status to physician
  • Assist with collecting outstanding patient A/R, as needed
  • Other duties as assigned

Job Requirements:

  • High school diploma or equivalent
  • A minimum of one year of experience in scheduling preferred but not required
  • Phone experience required
  • Knowledge of Orthopedics, Neurosurgery, Neurology, Physiatry and/or Interventional Pain Management preferred
  • Must be professional, detail-oriented, have exceptional phone skills, strong communication skills and be able to handle a very fast-paced environment


Please forward your cover letter, resume and salary requirements to recruiting@orthoneuro.com and include the job title in the subject line.

OrthoNeuro is a tobacco/drug-free work place and an Equal Opportunity Employer (EOE).